Blog & News: Vancouver Real Estate Market

Our revised procedures in response to COVID-19

Your health and safety are our primary concern. So is the safety of everyone else that works for us, with us, or shares this planet. While our physical office is closed, our virtual office remains open and we are available anytime for a video chat, call or email. 

If you're selling real estate:

  • In keeping with social distancing best practices, we have cancelled all traditional open houses until further notice.  Open houses will now be done virtually using Facebook Live. Privately scheduled individual showings will be made available with proper safety protocols in place. Visitors will be required to use a mask and hand sanitizer and will be advised not to touch anything during their viewing.
  • To reduce the number of physical showings, we will be creating virtual tours for each new listing. An example can be seen here: https://my.matterport.com/show/?m=bW6Krfgsicu
  • Prior to viewings, we will make inquiries with the Buyer's agent to ensure the Buyers are screened for potential COVID-19 risk including requesting health and recent travel information from potential buyers and their real estate professionals. Visitors will be denied access to your property if they have travelled outside of Canada in the last 14 days, have been in contact with anyone who is sick or showing symptoms of COVID-19.
  • To avoid anyone touching doorknobs and light switches, please prop all doors open and have all lights turned on and blinds/ curtains open.
  • All visitors to your property will be required to disinfect their hands upon entering your home.
  • Depending on the property, viewings can also be done remotely through Google Duo, WhatsApp, WeChat and Facebook Messenger.
  • To reduce the chance of exposure our property brochures will now be distributed digitally only.
  • Please review "How can we prevent the spread of COVID-19?" below. If there is a chance you could expose others to COVID-19 please let us know and we will reschedule any showings/viewings/appointments until it's safe.
  • As an extra precaution, we also advise cleaning all high traffic areas and surfaces before and after each showing.
  • As always we're equipped to deal with offers remotely that you can digitally sign from the comfort of your own home.

If you're buying real estate:

  • The majority of new listings have limited viewings. If you are really interested in a particular property, don't wait for an open house. All opens have been cancelled. Let us know as soon as possible and we will schedule a private showing.
  • Prior to viewings, we will make inquiries with the Seller's agent to assess risk including requesting health and recent travel information from the Seller and their agent.
  • During a showing please use a mask and hand sanitizer, and do not touch doorknobs, cupboard hardware, light switches or other surfaces.
  • Please review "How can we prevent the spread of COVID-19?" below. If there is a chance you could expose others to COVID-19 please let us know and we will reschedule any showings/viewings/appointments until it's safe.
  • If viewings are not allowed or not possible, we recommend making your offer "subject to viewing". That way you are protected and can back out in case you don't like the property after seeing it. Yes, it's a little extra paperwork but please don't worry about us. We really don't mind given the circumstances.
  • As a reminder, we’re equipped to write offers remotely that you can digitally sign from the comfort of your own home.

Also, we wanted to point out to all that our property update emails and market update emails are sent automatically. We want you to know that the message in these emails comes from a predefined template and the message is in no way meant to be insensitive to current events. Please simply ignore the "salesy message" until such time as you are ready to revisit your real estate plans.


If you have a purchase or sale completing soon:

For our clients who have a purchase or sale completing during this period, we will do whatever it takes to facilitate. Real estate agents in BC are considered to be an essential service, together with moving companies so we expect all sales to complete as planned.

We are here to help!

For those technically challenged, please don't hesitate to call us and we will do our best to help you get set up for online video chats.

How can we prevent the spread of COVID-19? 
There are a few ways you can help reduce the spread of the virus: 

  • If you’re exhibiting any cold or flu-like symptoms, including fever, cough, or shortness of breath, stay home. 
  • Wash your hands with soap and water for at least 20 seconds. If you don’t have access to soap and water, use an alcohol-based hand sanitizer with at least 60% concentration. 
  • Avoid touching your face. 
  • Wear a mask and gloves.
  • If you sneeze or cough, cover your mouth with the inside of your sleeve. Wash clothing frequently.
  • Clean your frequently touched items and surfaces, including your phone. 
  • Be cognizant of “social distancing”, keeping two meters from other people. 

Additional resources regarding COVID-19:

Fraser Health

Vancouver Coastal Health

BC Centre for Disease Control

World Health Organization

We are doing our very best to keep you updated on the real estate front. Please let us know if you have any questions or concerns. Our commitment to serving you during these unprecedented times continues.

Stay safe & stay healthy! 


David Reimers | The Reimers Group

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